• US Office
  • India Office
  • Phone (732) 515-9299
  • 2035 US RT 27 South, Suite #2160, NJ, USA
  • Phone +91.8520949596
  • JNTU-HITECH City Road, Suite # 708

Contact Us

Visit our office

2035 US RT 27 South, Suite #2160, NJ, USA Edison, NJ -08817 

Call us on

Office: (732) 515-9299

Fax: 908-760-8949

IT Managed Services


Let us handle management of your CST hosted servers, freeing up your technical staff. Server managed services include OS updates and patches, server security hardening and monitoring, proactive service monitoring and more. Our managed server techs are on-site within feet of your server 24/7/365.

INCLUDED WITH ALL SERVERS, MANAGED SERVER OR NOT:

  • Live Chat & Phone Support
    Call or live chat with a CST expert, on-site in our data centers.

  • 24/7 Technical Support
    (2) Free 30 min. instances of best effort technical support included each month.

  • Network & Hardware SLA
    Guaranteed network uptime of 99.99%. Hardware replacements within 2 hours.

  • Hardware Diagnostics & Replacement
    All servers include free hardware diagnostic and replacement.

  • OS Reloads
    (4) Free manual OS reloads per month 
    per server

  • Network Intrusion Monitoring
    We protect our customers by constantly monitoring our network for malicious activity.

MANAGED SERVICE PLANS

Linux Server Management Plan (CentOS 7 and Ubuntu 16.04LTs) Free  $35/mo.  $75/mo.
Free data migration from any Plesk, DirectAdmin or Ensim server to any cPanel server
Service monitoring with text or email alerts
24/7 Phone, Chat & Ticket Support
Network & Hardware SLA
Hardware Diagnostics & Replacement
Network Intrusion Monitoring
Remote & manual reboots
Manual OS reloads (4 per month)
Security Updates
"Top of Queue" support ticket escalation
Service Discovery Alerts
Monitoring of services and hardware  
Automated trouble ticket creation and technical support reaction during service or hardware failure  
Automated updates enabled  
Hardening of LAMP Stack and Ongoing Security Audits  
Initial WHM/cPanel Setup using customer provided information  
Proactive OS Updates and Patches  
Hardening of LAMP Stack and Ongoing Security Audits  
Initial WHM/cPanel Setup using customer provided information  
Setup ConfigServerFirewall (CSF)  
Malware scanning upon indication of exploit  
Softaculous included. Nearly 400 applications available with one click installs  
Performance optimization by disabling unnecessary services/users  
Mod_security setup, with basic rules from Comodo for cPanel Managed users  
Installation of any free and available ConfigServer script  
RAID monitoring when applicable  
Install Atop/MyTop/MultiTail/ConfigServer File Manager and Mail Queue Manager upon request  
Kernal Care  
Configuration changes upon request (Apache, Nginx, php, etc.)  
Webuzo    
Virus and Spam Protection    
Rapid Restore 500GB Managed Backup Service Included    
Migration Services    
*Due to the nature of highly customizable infrastructure, the installation and customization of certain applications and custom code may not be supported. The team at CST will make a best effort on all requests, but reserves the right to exclude the following items from our Managed Services offerings.
  • 3rd party applications and scripts
  • 3rd party plugins that are not supported and approved by the native application (cPanel)
  • Custom code and software
  • Custom database administration (beyond standard import, dumps, tuning. DB basic admin)
  • FFmpeg
  • Registrar DNS changes